Privacy policy

What we collect

• Account. You sign in with Google through Clerk, our sign-in provider. We keep your email address, your Clerk user id, your role and whether your account is approved. Clerk keeps the profile Google shares with it (name and picture); see Clerk’s privacy policy.
• Conversations. Your messages and the model’s replies are saved so you can come back to them. If you turn history off for your account or for a conversation, those messages are not saved.
• Files you upload. Documents and images you attach are stored, along with the text we extract from documents, so the model can answer questions about them. With history off, a file and its extracted text are deleted as soon as the model has received it. Files you upload but never send are deleted after 24 hours.
• API keys. Keys you create are stored as a hash, plus an encrypted copy the chat app uses to send your messages with your key.
• Usage records. For each request: the time, the key used, the model and the number of tokens. These records never include the text of your prompts or the replies.

What we don’t do

• We don’t write your prompts or the model’s replies to our server logs.
• We don’t sell your data or use it for advertising.
• We don’t use your conversations or files to train models.
• We don’t use your content in aggregate: no analytics, benchmarks, evaluations or datasets are built from your prompts, replies or files. The usage records above are the only totals we keep.
• No AI model company receives your data. The models are open-weight and run on GPU servers we rent (see below), not on a model vendor’s API.

Where your data goes

• Our servers, database and file storage run on DigitalOcean in the United States.
• To generate a reply, your message (and any attached file text or image) is sent over an encrypted private network to a GPU server rented from Lambda. The admin picks its region for each session; so far these have all been in the United States. The GPU server doesn’t store your messages, and it is deleted when the session ends.
• Connections to our sites and API use HTTPS.

How long we keep it, and deleting it

We keep your account, conversations and files while your account exists. To delete them yourself, use Delete my data in the chat sidebar: it erases your conversations, uploaded files, extracted text, API key and account record at once, and signs you out. Your sign-in record at Clerk stays until you ask us to remove it: email support@emerylogix.ai from the address you sign in with, and we’ll confirm when it’s done. Usage records and our audit log of account actions are kept; neither contains your messages or files.

Changes

If we change what we collect or how we use it, we’ll update this page and its date. Questions: support@emerylogix.ai.